Directory of Services


Schools in Mind – The Anna Freud Centre

Mentally Healthy Schools


Mental Health and Well-being Self-help websites for young people


Local Integrated Services:


CAMHS (Child and Adolescent Mental Health Service)

CAMHS stands for Child and Adolescent Mental Health Services. CAMHS is the name for the NHS services that assess and treat young people with emotional, behavioural or mental health difficulties.

CAMHS support covers depressionproblems with foodself-harmabuseviolence or angerbipolar disorderschizophrenia and anxietyamong other difficulties


CPS (Children’s Psychological Service):

Children's Psychological Service (CPS) is a specialist service which accepts referrals for cases which require uni-disciplinary input. It is expected that there will have been a primary intervention (unsuccessful) before CPS become involved

·       Preston

·       Fylde & Wyre

·       Lancaster & Morecambe (Including ADHD)


Phone: 01254 612600 Monday to Friday 9.00am to 5.00pm excluding Bank HolidayC&


CAMHS (Child and Adolescent Mental Health Service):

·       West Lancashire

·       Chorley & South Ribble


CPS (Children’s Psychological Service):

·       Blackburn with Darwen

·       East Lancashire (Burnley, Pendle & Hyndburn Ribble Valley)

·       Blackpool (Please refer via Blackpool Single Point of Access Tel: 01253 957160)


Phone: 01254 612600 Monday to Friday 9.00am to 5.00pm excluding Bank HolidayC&



Childline is probably one of the most recognised names when it comes to charities supporting children.  It is the UK’s free helpline for children and young people. It provides a confidential telephone counselling service for any child or young person with a problem. It is there to offer support and advise. You can also visit the Childline Explore section for advice and information on a range of topics, or get support by visiting the online message board. Childline is available 24 – 7 it is a completely confidential site so their telephone number won’t show up on your phone bill. 

Phone 0800 or via 1-2-1chat between 7.30am and 3.30 am every day.

It Gets Better Project

Project created to inspire hope for young people facing harassment. A place where young people who are lesbian, gay, bi, or trans can see clips of other people’s coming out stories.



Kidscape are the first charity in the UK established specifically to prevent bullying and sexual abuse. The website offers advice and practical skills on how to deal with bullying. Remember, no-one deserves to be bullied. Nearly everyone is bullied at some time in their lives: by brothers and sisters, by neighbours, by adults or by other children/young people. If you are being bullied, you may feel scared, vulnerable and quite alone but you owe it to yourself to try and sort out the situation so that the bullying stops.



A safe and confidential space to share experiences and gain support from the Kooth community and qualified professionals. Kooth’s team of professionals aim to provide an early response to emotional well-being as well as emerging mental health needs via their online platform and counselling sessions. Kooth is a free on-line support for young people. Kooth counsellors are available online Monday-Friday 12 noon till 10pm, and weekends 6pm till 10pm.

The Mix

The Mix, offers essential support for under 25s. The Mix will connect you to experts and your peers who’ll give you the support and tools you need to take on any challenge you’re facing – for everything from homelessness to finding a job, from money to mental health, from break-ups to drugs. The Mix is a free, confidential multi-channel service. That means that you choose how you access their support, without the worry of anyone else finding out. Whether it be through articles and video content online or our phone, email, peer to peer and counselling services – Life is hard, but support doesn’t have to be.

Freephone 0808 808 4994 - 7 days a week 1pm till 11pm                                               www,

Mental Health Foundation

Provides information and support for anyone with mental health problems or learning disabilities.                                                                                             


Young suicide prevention society.

Phone: HOPElineUK 0800 068 4141 (9am to midnight, every day of the year)    

Rethink Mental Illness

Support and advice for people living with mental illness.

Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)                      

The Samaritans

The Samaritans are an internationally known charity. The volunteers at the Samaritans will listen in confidence to you. They offer a safe place for you to talk, anytime you like, in your own way – about what’s ever getting to you –‘we won’t judge you or tell you what to do, we’ll listen to you’. They offer a 24-7 free telephone service, but you can also contact them by mail, e-mail of down load their app. 

Freephone 116 123    24 hours a day every day.                       

SHOUT Can offer help and support with a range of issues including anxiety, depression, suicidal thoughts, relationship problems, bullying or if you're feeling overwhelmed. When you text SHOUT to 85258, you are connected to a trained, empathetic and listening Shout Volunteer. It is free to text Shout 85258 from all major mobile networks in the UK. Your messages are confidential and anonymous.                                                                                      Text SHOUT 85258 - You can text Shout any time, day or night. 7 days a week

Young Minds

Young Minds are one of the UKs leading charities when it comes to helping young people and their families dealing with well-being and mental health issues. Young Minds are committed to helping to improve the emotional well-being and mental health of all young people. Their helpline is free and offers support and expert confidential advice. Mental Health problems are much more common than most people realise - up to 3 children in every classroom may have a mental health problem. Just as people’s bodies can become unwell and you would seek medical help, people’s minds can become unwell too. Young Minds are working hard to rid the stigma associated with mental health problems.  Their purpose is ‘To stop young people’s mental health reaching crisis point’.


Parents helpline 0808 802 5544 - free Monday to Friday 9.30am – 4.30pm


Winston’s Wish

The death of a parent, brother or sister is one of the most fundamental losses a child will ever face. At Winston’s Wish, they believe that bereaved children need support to make sense of death and rebuild their lives. The Winston’s Wish Helpline offers support, information and guidance to all those caring for a bereaved child or young person.


Helpline 08452 03 04 05 (Monday – Friday, 9am to 5pm, and Wednesday evenings, 7pm to 9.30 pm)












Get support from a mental health charity

Whether you're concerned about yourself or a loved one, these mental health charities, organisations and support groups can offer expert advice

Anxiety UK

Charity providing support if you have been diagnosed with an anxiety condition. Phone: 03444 775 774 (Monday to Friday, 9.30am to 5.30pm)                              


Alzheimer's Society                                                                                                                               Provides information on dementia, including factsheets and helplines.

0300 222 1122 (Monday to Friday, 9am to 5pm and 10am to 4pm on weekend.

Bipolar UK

A charity helping people living with manic depression or bipolar disorder,


Promotes the views and needs of people with mental health problems.

Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)                         

No Panic

Voluntary charity offering support for sufferers of panic attacks and obsessive-compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.

Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider's Access Charge                                                                           


OCD Action

Support for people with OCD. Includes information on treatment and online resources.

Phone: 0845 390 6232 (Monday to Friday, 9.30am to 5pm). Calls cost 5p per minute plus your phone provider's Access Charge                                                      


A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.

Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm)                                        

Rethink Mental Illness

Support and advice for people living with mental illness.

Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)                     


Emotional support, information and guidance for people affected by mental illness, their families and carers. 

Textcare: comfort and care via text message, sent when the person needs it most:

Peer support forum:




Support groups other than mental health

Abuse (child, sexual, domestic violence)


Children's charity dedicated to ending child abuse and child cruelty.

Phone: 0800 1111 for Childline for children (24-hour helpline)                                                    0808 800 5000 for adults concerned about a child (24-hour helpline)             


Advice on dealing with domestic violence.

Phone: 0808 2000 247 (24-hour helpline)                                                            

Alcohol misuse

Alcoholics Anonymous

A free self-help group. Its "12 step" programme involves getting sober with the help of regular face-to-face and online support groups.

Phone: 0800 917 7650 (24-hour helpline)                                                            


Al-Anon is a free self-help “12 step” group for anyone whose life is or has been affected by someone else's drinking                                                                                                                    Phone: 0800 0086 811                                                                                        


A free confidential helpline for people worried about their own or someone else's drinking.

Phone: 0300 123 1110 (weekdays 9am to 8pm, weekends 11am to 4pm)

National Association for Children of Alcoholics

National Association for Children of Alcoholics offers free confidential advice and information to everyone affected by a parent’s drinking including children, adults and professionals.

Phone: 0800 358 3456 (Friday, Saturday and Monday 12pm to 7pm and Tuesday, Wednesday and Thursday 12pm to 9pm)                                       


Cruse Bereavement Care

Phone: 0808 808 1677   Monday to Friday   9am to 5pm                                                                                             

Drug misuse

Cocaine Anonymous                                                                                                                               A free self-help group. Its "12 step" programme involves stopping using cocaine and all other mind-altering substances with the help of regular face-to-face and online support groups.                                                                                                                                                  Phone: 0800 612 0225                                                                                                                                              

FRANK                                                                                                                                               Confidential information and advice for anyone concerned about their own or someone else’s solvent or drug abuse or misuse. Free, confidential information and advice about drugs, their effects and the law. FRANK's live chat service runs daily from 2pm to 6pm.

FRANK is a free service if phoning from a landline it will not show up on your phone bill. FRANK also provides translations for non-English speakers

Freephone 0800 776600 24 -7.                                                                                                                                                                                                                      Text a question to: 82111                                      

Narcotics Anonymous                                                                                                                             A free self-help group. Its "12 step" programme involves stopping using drugs with the help of regular face-to-face and online support groups.

Phone: 0300 999 1212        10am to midnight                                                  

SMART Recovery UK                                                                                                                                     SMART Recovery UK face-to-face and online groups help people decide whether they have a problem with alcohol and drugs, build up their motivation to change, and offer a set of proven tools and techniques to support recovery.

Phone: 0330 053 6022  Monday to Friday 9am to 5pm             

Eating disorders


Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s)       

Crime victims

Rape Crisis                                                                                                                                                            To find your local services phone: 0808 802 9999 (daily, 12pm to 2.30pm and 7pm to 9.30pm)                                                                                                                                            

Victim Support                                                                                                                                       Phone: 0808 168 9111 (24-hour helpline)                                                       


Gamblers Anonymous                                                                                                                                                              A free self-help group. Its "12 step" programme involves stopping gambling with the help of regular face-to-face and online support groups.

Phone: 0330 094 0322 (24-hour)                                                                                                                                                                                  

Gam-Anon                                                                                                                                                                                   A free self-help group. Its "12 step" programme is for those affected by someone else’s gambling with the help of regular face-to-face and online support groups.                                Phone: 08700 50 88 80                                                                                      

National Gambling Helpline                                                                                                                                                     Phone: 0808 8020 133 (daily, 8am to midnight)                                        

National Problem Gambling Clinic                                                                                                                                        A specialist NHS clinic for problem gamblers aged 13 and over.

Phone: 020 7381 7722 (callback)                                                                   

Learning disabilities                                                                                                                     

Mencap                                                                                                                                                                              Charity working with people with a learning disability, their families and carers.

Phone: 0808 808 1111 (Monday to Friday, 9am to 5pm                              


Family Lives                                                                                                                                        Advice on all aspects of parenting, including dealing with bullying.

0808 800 2222  Monday to Friday, 9am - 9pm - Saturday - Sunday, 10am to 3.00pm                                                                   


Lancashire Victim Support Services  

If you are suffering from domestic abuse you are likely to be feeling isolated hurt, upset and scared, Domestic abuse is never ok, and is never your fault, if your area suffering from domestic abuse please get in tough. Our specially trained staff will be able to help you access the right support for you.                                                                                                      

If you have been a victim of crime we can offer you whatever level of support you feel you need. We are here to talk, to listen, for advice for help. If you have been the victim of crime due to your religion, gender, sexual orientation, disability ethnic background or based on your appearance we are here to help. We can provide counselling, advocacy and mediation to help you move forward.                                                                                                                    Phone: 0300 0085

Relate                                                                                                                                                                                          The UK's largest provider of relationship support.                                                




Tor View puts wellbeing at the heart of our school